The Evolution of Patient- and Family-Centered Care at CHOC

With the Family Resource Center, Turtle Talk and all things in between, CHOC Children’s has a lot of amenities that help make a hospital stay easier for patients and their families. This is because CHOC is steadfastly committed to patient- and family-centered care.

This means that patients and families feel that they are an integral part of the care they receive at CHOC — and that they have tools, resources and amenities to feel comfortable, happy and at home while at the hospital.

Since it opened its doors in 1964, CHOC has strived to ensure patients and families enjoyed their time there as much as possible, but much has changed on this front in the last 50 years. In this video, CHOC’s first patient, Ken Spicer, recalls how he passed the time while he was in the hospital, and marvels at the hospital’s current amenities.

 

Patient and Family Centered Care: Partnering with Patients and Families

Family members are encouraged to take an active role in the care provided to their children at CHOC. In this CHOC Radio interview, Marta Gebo, patient and family-centered care coordinator, talks about the many ways CHOC physicians, nurses and staff partner with patients and families.

Staff support the core principles of patient and family-centered care: dignity and respect, information sharing, collaboration, and participation.

Marta explains how unique the family dynamic is in the pediatric health care setting. CHOC doesn’t define a family, but lets the patient and family tell staff who is important to them, she says. For a younger child, it may be mom and dad. For an adolescent, a boyfriend or girlfriend can play an important part in the healing process.

Enjoy hearing more from Marta in this episode.

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